I’m an audiologist and clinician–scientist at UCSF. Clinically, I care for adults with hearing loss and tinnitus, including people who are newly diagnosed, living with long-standing symptoms, or navigating complex situations that haven’t responded well to standard care. In my leadership role as Chief of Audiology, I work with a multi-site team to develop care pathways, education resources, and clinical trials that support patients across the lifespan.
Across my career, my work has moved from basic mechanisms of hearing loss and regeneration to clinical trials and large-scale data, with a consistent goal: improving real-world outcomes for people with hearing loss and tinnitus. I now focus on health-system and quality-improvement research—using clinical databases and patient-reported outcomes (including digital tools) to optimize care pathways, reduce inequities in access and understanding for patients with limited English proficiency, and help translate new devices and biotechnologies into everyday clinical and consumer use.
Start here
For patients & families
If you or someone you love is dealing with hearing loss or tinnitus, you’re not alone—and you don’t have to figure it out from internet searches.
On the patient side of this site, you’ll find:
- An overview of the conditions I focus on (hearing loss, tinnitus, sound sensitivity, and complex cases).
- Plain-language explanations of how care works at UCSF and how audiologists fit into your broader care team.
- Links to the EARS patient education hub, where we’ve collected trustworthy, understandable information you can return to between visits.
A quick note about appointments and medical questions:
This website can’t be used to schedule visits, answer personal medical questions, or respond to urgent concerns. If you are a current or future UCSF patient, please use the UCSF patient portal or clinic phone numbers for appointment and care-related questions.
Visit For Patients & Families to explore these materials.
For professionals & organizations
My work with professionals and health systems focuses on improving how we care for people with hearing loss and tinnitus—not just in one clinic, but across pathways and teams.
If you’re an audiologist, physician, mental health professional, health system leader, or organizer, you can learn more about:
- Speaking, advisory, and partnership opportunities related to clinical services, education, and systems-of-care.
- Collaborative models for complex hearing and tinnitus care.
- Program development and implementation work at UCSF, including EARS and care pathways.
Want to dive in?
- Explore For Professionals & Organizations.
- See Work at UCSF & EARS.
For trainees & early-career clinicians
I work with audiology trainees and early-career clinicians who are interested in bridging clinical care, research, and system-level thinking.
On this site, you’ll find:
- Selected research and writing on hearing loss, tinnitus, and care systems.
- Examples of patient education and program development projects.
- Information on talks, courses, and training initiatives where I’m involved.
If you’re a UCSF trainee, your best entry points are usually through your program’s established channels for mentorship, rotations, and electives; this site can help you understand how my work fits into those opportunities.
- Visit Research & Writing.
- Learn more About Rebecca.
Why this work matters
Hearing and tinnitus shape daily life
Hearing loss and tinnitus can make everyday activities—conversations, meetings, family gatherings—more tiring and easier to avoid. When listening is harder, life often gets smaller, and people can feel isolated or misunderstood. I take seriously the trust people place in me when they bring these concerns into the exam room.
Systems and education are part of treatment
Good care is not just a device or a test result. It depends on clear pathways into care, coordinated teams, and practical education that patients can actually use over time. A major focus of my work is designing and improving those systems so that evidence-based options are available, understandable, and realistic in busy clinics—not just in research papers.
Learn more about my approach to hearing and tinnitus care.
How I work at UCSF
At UCSF, I serve as Chief of Audiology and faculty in the Department of Otolaryngology–Head and Neck Surgery. I work with audiologists, physicians, and other professionals across multiple sites to:
- Provide audiology care for adults with hearing loss and tinnitus.
- Develop and refine care pathways and clinic workflows that support high-quality, team-based hearing care.
- Integrate hearing therapeutics and clinical trials into routine practice, so appropriate patients can consider new options without navigating separate systems.
One example of this work is our EARS patient education hub—an online library of plain-language information about hearing and tinnitus designed to support people between visits and across their care journey.
Read more about Work at UCSF & EARS.
What I’m working on now
Right now, my work is especially focused on:
- Tinnitus care models – refining counseling- and education-based approaches that are evidence-informed and sustainable in everyday practice.
- Hearing therapeutics and clinical trials – integrating emerging treatments and research opportunities into audiology care pathways.
- Patient education and digital resources – expanding and iterating on tools like the EARS hub so patients and families have reliable information beyond a single appointment.
See selected Research & Writing.
Ways to engage
Learn more
- Visit For Patients & Families for plain-language information about care at UCSF and links to the EARS education hub.
- Explore Resources (as they’re added) for curated materials on hearing loss and tinnitus.
Seek care at UCSF
- If you’re a current or future UCSF patient, please use the UCSF Health website, patient portal, or clinic phone numbers for scheduling and medical questions. Care is provided through UCSF clinics, not through this personal website.
Collaborate or invite me to speak
- For professional collaboration, speaking, or organizational work related to hearing and tinnitus services, care pathways, or education, please visit Contact / Work With Me for details on how to reach out.
Explore training and education
- To see the research and educational work that informs my teaching and mentorship, visit Research & Writing and About Rebecca. These pages provide context for courses, talks, and training initiatives I’m involved in at UCSF and beyond.
Contact & boundaries (brief reminder)
This site is not monitored for urgent or personal medical questions. I cannot provide individual medical advice, second opinions, or case reviews via email or this website. For questions about your own care, the safest path is always through your treating clinician and health system’s secure channels.
Go to Contact / Work With Me.